The worst story ever

“You’re no good. And you’ll never amount to anything!” This is the most insidiously hurtful story a child can hear from a parent or authority figure. It can become faulty wiring that short-circuits your ability to overcome setbacks throughout your entire life. Ironically, the accusation is often a projection of that authority figure’s own frustrations…

Say this, not that

There’s a popular book called “Eat This, Not That,” a handy guide to making better choices in your diet. Perhaps our business communication would benefit from the same approach. How can you reduce the amount of negative interactions you have each day and increase your healthy and productive communications at work? I’ve occasionally been accused…