Say this, not that

There’s a popular book called “Eat This, Not That,” a handy guide to making better choices in your diet. Perhaps our business communication would benefit from the same approach. How can you reduce the amount of negative interactions you have each day and increase your healthy and productive communications at work? I’ve occasionally been accused…

Put me in, player

I had two different managers in a large corporation who both achieved their management positions by first being effective individual contributors. They were star players who were naturally recognized by senior management as great examples to lead a team. It was a good call. Both performed very well as managers and replaced themselves with other…

Hang a lantern on it

What’s holding you back from speaking?  I’ve been coaching people for years on how to speak without fear, and one common fear I hear from English as a Second Language speakers is that they will be judged too harshly on minor pronunciation and grammar mistakes. I’ve found the opposite to be true. Most native English…