Say this, not that

There’s a popular book called “Eat This, Not That,” a handy guide to making better choices in your diet. Perhaps our business communication would benefit from the same approach. How can you reduce the amount of negative interactions you have each day and increase your healthy and productive communications at work? I’ve occasionally been accused…

Put me in, player

I had two different managers in a large corporation who both achieved their management positions by first being effective individual contributors. They were star players who were naturally recognized by senior management as great examples to lead a team. It was a good call. Both performed very well as managers and replaced themselves with other…

Only human

I’m grieving the tragic loss of Robin Williams and it reminds me of the time I met his idol and mentor, Jonathan Winters. You young whippersnappers may not remember Mr. Winters, but he had a frenetic, multiple-personality delivery style that inspired the young Robin to let go and play so hard on stage. I was…